The bean container is difficult to remove. Noises occur during removal.
Carefully take the bean container out of the coffee machine.
Clean the insertion chute area.
Use a vacuum cleaner to remove any coffee residues from the interior of the insertion chute.
If possible, carefully take off the bean container lid.
Carefully take the bean container out of the coffee machine.
Reduce the amount of coffee beans.
Put the lid back on the bean container.
Push the bean container into the coffee machine.
Make sure to not overfill the bean container in future.
Tip for CVA 7xxx: If you have been able to remove one of the two bean containers, reach into the empty insertion slot and feel for a curved surface at the back of the central spout along the second bean container. Press on this surface. This releases the spring mechanism of the bean container.
The second bean container is pushed out of the retainer.
If the fault persists, please contact us or book a repair appointment online.
