Support for yourCooling & Freezing

Refrigeration appliance/wine unit not cooling

The refrigeration appliance/wine unit is not cooling.

The refrigeration appliance/wine unit is not switched on.

Switch on the refrigeration appliance/wine unit.

The mains plug is not inserted in the socket correctly or the plug connector is not inserted into the socket at the back of the appliance correctly.

Insert the mains plug into the mains socket and the plug connector into the appliance socket correctly and switch on.

The mains fuse has tripped. There could be a fault with the refrigeration appliance/wine unit, the household electrical wiring or another electrical appliance.

Contact a qualified electrician or Miele Customer Service.

Demo mode has been activated. The  flag symbol (if applicable) indicates the demo mode setting.

Demo mode allows the refrigeration appliance/wine unit to be presented in the dealer showroom without the cooling system being switched on. This setting is not needed for domestic use.

Depending on the model, you can deactivate demo mode via the settings.

If you are unable to deactivate demo mode, please contact Miele Customer Service.

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