The recess around the water container valve is a collection point for water droplets which collect over time as a result of the water container being removed. The collection point prevents water running down the side of the appliance.
This is not a fault.
Wipe this area dry regularly with a clean piece of kitchen roll.
If more water is leaking from the water container:
Clean and dry the outside of the dispensing valve under the water container.
Clean the water container in the dishwasher or by hand using warm water and a little washing-up liquid.
Carefully clean and dry the surface the water container sits on, particularly the recesses.
For appliances from serial numberĀ 152922013 onwards:
Check the filter in the water intake valve. The filter in the water intake valve is located in the recess for the water container.
Clean the filter if it is dirty.
Remove the water container.
The water container filter is located under the water container.
Unscrew the cap.
Remove the sealing ring and the filter.
Clean the parts by hand. To avoid the risk of unpleasant flavours, clean the filter with water only; do not use cleaning agents.
Rinse all parts carefully under running water.
First replace the filter (with the cross facing upwards).
Insert the sealing ring. The opening of the sealing ring should face downwards.
Screw the cap back on tightly.
Push the water container back into the machine.
