Support for yourCoffee

Push in water container until it engages

Push the water container in until it engages appears on the coffee machine display.

The water container is not positioned properly in the coffee machine.

Remove the water container.

Push the water container back into the machine.

If necessary, remove the water container from the coffee machine and reinsert it repeatedly (10–20 times).

The water container was not correctly filled and refitted for the maintenance programme.

The symbols marked on the water container indicate the amount of water required for the
Descale the appliance and Clean the milk pipework maintenance programmes.

Fill the water container up to the relevant mark and restart the process.

The water pipes are clogged.

Perform or repeat the descaling process.

  • Refer to the operating instructions for the exact descaling procedure for your coffee machine.

  • A description of the procedure for descaling various coffee machines can be found in the article “Entkalkung starten und durchführen (Kaffeevollautomaten)”.

Check whether the water hardness set on the coffee machine corresponds to the actual water hardness on site.
If necessary, set the water hardness higher if there is a heavy build-up of limescale.

  • When setting hardness levels (1–4): 1 hardness level higher than the set hardness level

  • When setting degrees of hardness: 7 degrees of hardness higher than the set degree of hardness

  • Refer to the operating instructions for the exact procedure for setting the water hardness for your coffee machine.

  • A description of the procedure for setting the water hardness for various coffee machines can be found in the article “Wasserhärte einstellen (Kaffeevollautomaten)”.

After you have corrected the fault, switch the coffee machine off, wait for a moment, then switch it back on.

You can now resume using the appliance as you wish.

If the fault message still appears on the display, repeat the descaling process.

If the fault persists, please contact us or book a repair appointment online.

Miele descaling tablets

Miele recommends descaling coffee machines gently and thoroughly using the Miele descaling tablets that are designed for the specific appliance, see figure. Excellent care for many years of reliable service.

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