The milk temperature is too high. Good milk froth can only be achieved with cold milk (< 10 °C).
Check the temperature of the milk in the milk container.
The milk froth is not hot enough or is too runny.
Check the temperature of the milk in the milk container.
Use a different type of milk. Using cold cow’s milk (< 10 °C) with a protein content of at least 3 % will produce the perfect milk froth.
Clean the central spout and milk pipework with the brush.
Replace the blocked elbow connector with the elbow connector supplied. Proceed as follows:
Open the coffee machine door.
Open the service flap on the back of the appliance door.
First remove the air intake hose (1) from the opening (3). Then pull off the elbow connector (2).
Pull both hoses off the elbow connector.
Clean the air intake hose (1) under running water using the cleaning brush supplied. Blowing through the hose can also loosen any blockages.
Insert the brush into the milk pipework (4). Move the cleaning brush forwards and backwards as far as possible until all milk residue has been removed.
Now take the new elbow connector. (You can dispose of the used elbow connector in your household waste.)
Push the hoses onto the elbow connector and reinsert it. Make sure that the bar on the elbow connector is pointing downwards. The tubes must fit firmly on the elbow connector and form a tight seal.
Insert the air intake hose back into the opening (3).
Refit the service flap.
Close the appliance door.