Support for yourCoffee

Fault F73 or FAULT – 73 (countertop coffee machine)

Fault F73 or FAULT – 73 appears on the coffee machine display (countertop coffee machine).

The brew unit is unable to move into its start position.

CM 53xx/54xx/55xx/6xxx/7xxx: F73

To move the brew unit back into its start position, proceed as follows:

  • Confirm the fault message with OK.

  • Switch the coffee machine off with the On/Off switch  or .

  • Switch off at the wall socket and unplug the coffee machine. Plug the mains plug back in after 2 minutes.

  • Remove the brew unit and rinse under running water.

  • Pushing into start position | Coffee ejector | Countertop coffee machine
  • Push the coffee ejector of the brew unit into the start position.

  • Do not insert the brew unit into the coffee machine.

  • Close the appliance door.

  • Switch the coffee machine on with the On/Off switch  or .

This will automatically initialise the brew unit drive and put it back into the start position. Noises can be heard when initialising the brew unit.

The message Insert brew unit is displayed.

  • Open the appliance door.

  • Now reinsert the brew unit into the coffee machine.

  • Close the appliance door.

If the message appears again, reduce the quantity of coffee and/or select a finer degree of grinding. Some types of coffee have a much higher grinding volume.

If the fault persists, please contact us or book a repair appointment online.

CM 5000/5100/5200: FAULT – 73
The drip tray was removed while the brew unit was still moving into the start position.

To move the brew unit back into its start position, proceed as follows:

  • Empty the drip tray and reinsert it.

  • Switch the coffee machine off with the On/Off switch .

  • Pressing Coffee and Espresso | Control panel | Countertop coffee machine
  • Press the buttons for Espresso  and Coffee  at the same time. Release the buttons again.

  • Pressing OK twice | Control panel | Countertop coffee machine
  • Press the OK button twice.

This will automatically initialise the brew unit drive and put it back into the start position. Noises can be heard when initialising the brew unit.

If the fault persists, please contact us or book a repair appointment online.

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