Support for yourCoffee

Descaling process cancelled

The descaling process cancels 1 minute before the end of the cycle.

The coffee machine door was opened unprompted during the descaling process.
Or the brew unit or containers were removed.

Start the descaling process again and follow the instructions on the display.

Refer to the operating instructions for the descaling process.

If the fault persists, please contact us or book a repair appointment online.

The water container was not filled up to the descaling symbol, but above or below it.

Fill the water container so that the water is exactly level with the descaling symbol.

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