Support for yourCoffee

Brew unit handle not locking

The brew unit handle does not lock the brew unit in the coffee machine.

The brew unit is not positioned correctly.

Make sure that the handle is positioned correctly.

  • Press the button on the bottom of the brew unit handle (1). Whilst doing so, turn the handle forwards (2).

Slide the brew unit to the side into the coffee machine as far as it will go.

If necessary, push the brew unit in firmly until the brew unit is right up against the housing panel and the drive.

Press the button on the bottom of the brew unit handle (1). Whilst doing so, turn the handle backwards (2).

There are coffee residues on the brew unit supports or guides.

When you push the brew unit in, coffee residues that have accumulated can prevent the brew unit from ending up in the correct final position.

Remove any coffee residues from the guides towards the drip cover lid.

Use a damp cloth for this.

The connection/drive shaft of the brew unit inside the coffee machine is not sufficiently lubricated.

CM xxxx countertop coffee machines:

Countertop coffee machine (CM): connection/drive shaft for brew unit

CVA xxxx built-in coffee machines:

Built-in coffee machine (CVA): connection/drive shaft for brew unit

Lubricate the connection/drive shaft of the brew unit with silicone grease.

You can order the silicone grease in the Miele online shop in the “Appliance cleaning and care products” section under “silicone grease” or from Miele Customer Service, “silicone grease material number 05132001”.

If the fault persists, please contact us or book a repair appointment online.

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